SHIPPING POLICY

We aim to dispatch all orders within 1–3 business days.

During high-volume periods, including sales and promotional events, dispatch may take an additional 2–3 business days. We appreciate your patience while our team works through increased order volumes.

Delivery timeframes are estimates only and may be affected by public holidays, payment processing or circumstances outside our control.

If you have any questions about your order or delivery, contact our Customer Service team at info@therapyshoes.com.au.

Australia

• Standard Shipping: $9.95 for orders under $80

• Free Standard Shipping: Orders over $80

• Express Shipping: $20 flat rate

Estimated delivery times:

• Metro Australia: 2–5 business days

• Rural Australia: 5–10 business days

During high-volume sale periods, please allow an additional 2–3 business days for dispatch.

New Zealand

New Zealand shipping is currently unavailable.

We’re working to restore NZ shipping and will share an update when it becomes available again.